The significant shortcomings of our healthcare system — poor outcomes,
unhappy patients, high costs — are greatly exacerbated for older adults,
especially moderate- to low-income adults who commonly face multiple chronic
illnesses. They lack access to quality care, don’t get enough time with their
doctors, deal with a disjointed experience and aren’t getting the individualized,
comprehensive care they need and deserve.
Oak Street Health’s model was purpose-built to directly tackle these challenges
and provide a level of care and patient experience that is unmatched by
traditional healthcare providers. We are investing to bring that model to Medicare
beneficiaries and dual eligible individuals across the country who deserve this
type of care — and in doing so, reduce the health disparities that exist in our
country.
Here at OSH, we are focused on providing exceptional care to the Medicare
community. 98% of our patients are Medicare enrollees, with an average age of
68, and 42% are also Medicaid enrollees. Our patients’ health needs are complex,
as 86% of patients have one or more chronic conditions and approximately 50%
are identified as vulnerable for activities of daily living.
Our care goes to a diverse population, with over 50% of our patients identifying as
African American, Hispanic/Latino, or Indigenous Americans and speaking over
50 languages. Our care goes to those in need, with average patient income
<$17,000, and ~50% of our patients have a housing, food or isolation risk factor.
Over 90% of our centers are in medically underserved census tracts and 100% of
the counties we serve are designated mental health provider shortage areas.